We are honest with others and ourselves. We meet the highest ethical standards in all business dealings. We strive to do what is right. We do what we say we will do.
We trust, respect and support each other, and we strive to earn the trust of our colleagues and partners.
We respect our customers above all else and never forget that they come to us by choice. We share a personal responsibility to maintain our customers’ loyalty and trust. We listen and respond to our customers and seek to exceed their expectations.
We learn from and respect the cultures in which we work. We value and demonstrate respect for the uniqueness of individuals and the varied perspectives and talents they provide. We have an inclusive work environment and actively embrace a diversity of people, ideas, talents and experiences.
We have an unwavering commitment to being a good partner, focused on building productive, collaborative, trusting and beneficial relationships with our customers, other companies and each other.
We are committed to excellence in everything we do, and we strive to continually improve. We motivate people to act as owners working together. We are passionate about innovating solutions, and how to apply them to achieve results that exceed expectations – our own and those of others.
We take responsibility-as individuals and as teams-for our work and our actions, and we are recognized for doing so. We welcome scrutiny, and we hold ourselves accountable.
We embrace change and encourage innovation. We seek out and pursue smart, challenging opportunities that contribute to personal and business growth.